My Farewell Message
Privacy Policy
Our Privacy Policy explains how we collect, use, protect, and manage your personal data, ensuring confidentiality, security, and compliance.
๐ My Farewell Message โ Privacy Policy
๐ 1. Introduction
๐ฅ Who we are and what we do
This Privacy Policy covers My Farewell Message (collectively, โMFM,โ โwe,โ โus,โ or โourโ). We provide online video hosting, sharing, and related services through our owned-and-operated websites, our branded applications for mobile and connected devices, and our embeddable video players (collectively, the โservicesโ).
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in myfarewellmessage. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of theย Privacy Policy Generator.
โ Acceptance and Changes
By registering for, downloading, or using our services, you accept this Privacy Policy, which is part of our Terms of Service.
We may modify this Privacy Policy from time to time.
We will post any modified version of our Privacy Policy on our website at www.myfarewellmessage.com.
If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.
๐ง 2. Children’s Privacy
We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein.
You must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater, to use our services.
Individuals under the applicable age may use our services only through a parent or legal guardian’s account and with their involvement.
If you are a parent or legal guardian who believes your child has provided personal information to MFM without your consent, you may ask us to delete such information by contacting us at info@myfarewellmessage.com.
๐ 3. Data We Collect About You
We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as “your data” for short.
Email Privacy Policies:
Your privacy and data security are essential to us. We’ve updated our email privacy policies to enhance your experience and keep your information safe. We’re only allowing real email addresses and have strengthened our encryption to protect your data on our website, excluding the use ofย disposable email addresses.
Adult Content and Compliance with Pornography Laws:
To ensure a respectful and secure space, we followย pornography lawsย by banning adult content from our site. Our comprehensive content moderation system is in place to prevent any adult material from being published and to address violations swiftly, maintaining a family-friendly environment.
๐ค Account Information
To create an account, you must provide a valid email address / mobile phone and password.
If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Google), you authorize us to obtain account information from the third-party platform.
๐ณ Financial Information
To make a purchase, you may need to provide a valid payment method (e.g., credit card, UPI, bank account, etc.) and billing address.
Your payment information will be collected and processed by our authorized payment vendors.
We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions.
If we allow purchase through a third-party platform (i.e., in-app purchase), the payment method stored with the third-party platform will be charged.
If you choose to make a purchase via bank transfer, you must provide the relevant bank account details.
If you sell items or earn money from advertising through our services, you must provide an account to receive funds and tax information, which may include your name, address, and taxpayer identification number (PAN and GST).
๐ฅ Content You Submit
You may upload and create content (Video/s).
Your account profile may display information about you and your activities. This information may be accessed by others.
Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, closed captions, descriptions, tags, etc.) may be viewable by others.
You may choose to limit the availability of your profile and videos.
Your interactions during events such as live streams and webinars, or with other users (e.g., comments, “likes,” poll responses) may be seen by others.
๐ Registration Forms
You may submit information through a registration form.
This information will be received by MFM and is subject to MFMโs Privacy Policy.
Except where MFM is the video owner, MFM will not use any information you submit through such forms for direct marketing purposes.
๐ Other Information You May Submit
You may submit data to us for limited purposes, such as:
requesting customer support,
participating in a study or survey,
entering contests or sweepstakes,
applying for a job,
or signing up to receive communications from us or another user.
โก Automatically Collected Information
We automatically collect certain types of data when you use our services, regardless of whether you have an account.
This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device info), the web page you visited or search query you entered before reaching us, and your activities.
We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth.
๐ Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or automatically collected information (in the case of third-party analytics providers and advertising partners).
We may obtain data from third parties about you and combine that data with information that we have collected.
For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we may place relevant ads on those services.
โ๏ธ 4. How We Use Your Data
We may use your data for the following purposes:
๐ Identification and authentication: We use your data to verify you when you access your account, and to uphold the security of our services.
๐ Operating our services: We use your data to provide our services, process and fulfill orders, provide customer support, and to otherwise comply with our contractual obligations to you. We (and/or our third-party vendors) use your financial information to process purchases made by you and to pay you amounts you have earned.
๐ฌ Communicating with you: We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
๐ Improving our services: We use your data to understand how our services are being used and how we can improve them.
๐ฏ Customizing your experience: We use your data to personalize the service to you. This may include remembering your preferences for language or volume or displaying videos that you might enjoy, based upon your viewing choices. This may also include restricting access to certain features or content due to applicable law in your location.
๐ข Marketing and advertising: We use your data to show you ads on third-party sites, and to measure the effectiveness of those ads.
๐ก Protecting our services: We use your data to prevent abuse of our services and enforce our Terms of Service. For example, we use tools that process data to detect and prevent fraud in transactions and content that violates our Acceptable Use Policy.
โ๏ธ Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
๐ Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.
We may use algorithms, machine learning, and other automated means to implement any of the above.
Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:
๐ Performance of a contract;
๐ผ Legitimate commercial interest;
โ๏ธ Compliance with a legal obligation; or
๐ Consent.
If you require further information about the balancing test that MFM has undertaken to justify its reliance on legitimate interest as a lawful basis of processing, see Section 15 for information on how to contact us.
๐ค 5. With Whom We Share Your Data
We share data with third parties as follows:
๐ As you instruct: We may make your profile and videos available to others as you instruct in using our services. We may share your data with persons to whom you have granted account-level access.
โ With your consent: We may share your data with third parties where we have obtained your express consent to do so.
๐ Authorized vendors: We may share your data with third-party vendors that help us operate and improve our services, process orders, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, chatbot providers, and shipment vendors.
๐ข Advertising: We may share your data with advertising companies to display relevant ads to you, and to measure the effectiveness of those ads.
๐ Analytics: We may share your data with analytics providers which help us understand how customers are using our services. We may also share individually identifying analytics information with the hosts of live events you attend, the owners of recorded video you view (where you have provided your consent to share such information), and the administrator(s) of your Enterprise Account (see below for more details).
๐ข Affiliates and advisors: We may share your data with our auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance. We may share your data with our affiliates to the extent necessary to provide you with the services ordered.
โ๏ธ Certain legal situations: We may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction as discussed in Section 6.
๐ Aggregated or anonymized information: We may publicly disclose non-personal aggregated or anonymized information such as our number of visitors and registered users.
We use reasonable efforts to vet vendors for their privacy and data security practices. We require that all vendors agree to protect the data we share.
๐ข Enterprise Accounts
If you create a MFM account using an email address provided or assigned to you by an organization (such as your work email address):
MFM may share your personal information (e.g., name, email address) with such organization; and
The organization may establish a direct relationship with us and migrate your data to the organization’s account (an “Enterprise Account”).
When you use an Enterprise Account, the administrators of the Enterprise Account may:
๐ Access information about your Enterprise Account activity, including your video viewing history;
๐ Manage and change the content within your account, including profile information;
โ๏ธ Control your ability to view, edit, or delete content; and
โ Delete your account.
The organizational owner of the Enterprise Account, not MFM, is responsible for the accounts it controls and its use of its account users’ data. Your use of our services is subject to such organizationโs privacy policies, which may differ from MFMโs.
๐ If you do not want an organization to access or otherwise control your account, use a personal email address and do not use an organizational email address when creating an account.
๐ If your account has not yet joined an Enterprise Account, you may update your email address in your account settings to prevent automatically joining in the future.
โ๏ธ 6. Legal and Safety-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) (“requests”) that we receive from government authorities or parties to legal proceedings. We direct law enforcement agencies to our Law Enforcement Guidelines page.
๐ We handle India requests in accordance with India law. If the request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both India law and local law.
โ๏ธ In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
โค๏ธ We may disclose user data where we reasonably believe that someone’s life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person’s data with appropriate entities that may have the ability to help.
๐ฎ We may disclose user data to report suspected crimes. We report content suspected of exploiting minors to the legal authorities along with the data identifying the uploading user.
๐ We may disclose user data in situations involving legal claims against us or one of our users. If you submit any takedown notice, we may share that notice with the affected user. If you challenge such a notice, we may share your response with the complainant.
๐ค We may share your data with potential transaction partners, advisors, and others in the event our company is, in whole or part, acquired by a third party. In such case, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.
๐ 7. Data Retention
We retain your data for as long as you have an account.
๐ When you close an account, we will delete your data.
๐ We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes).
โป๏ธ When we no longer have a business reason for retaining your data, we will delete or anonymize it.
๐ฅ We retain deleted videos on our servers for a short period in case you wish to reverse deletion. Once we delete a video, we may not be able to recover it.
๐ If you have previously made a video public, the video or its thumbnail may continue to be discoverable in a search engine’s cache for a time.
โ๏ธ If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
๐ 8. Your Privacy Choices
We enable you to make numerous choices about your data:
โ You may choose not to provide us with certain information (e.g., not creating an account or not providing optional details).
๐ You may change your account and video privacy settings (see Section 9).
โ๏ธ You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
๐ฉ You may opt out of receiving commercial emails from us (see Section 10).
๐ช You may limit the use of cookies (see our Cookie Policy).
๐พ You may backup your videos.
๐ You may close your account (deletes all videos) or delete certain videos.
๐ Users in certain jurisdictions may have additional rights (see Section 14).
๐ฅ 9. Account and Video Privacy Settings
As part of our services, we offer you the ability to limit the distribution of your content, including your videos.
๐ค Profile
Our online subscription plans may enable you to “hide” your profile or otherwise make it inaccessible on our website. Your profile will, however, remain accessible to persons who have access to your account or content.
๐ฅ Team Members
Some subscription plans enable you to grant account-level access rights to others. Persons with such access (โTeam Membersโ) may be able to see and potentially alter your data. You may revoke or downgrade Team Member access at any time.
๐ฌ Videos
You can manage the privacy settings of your videos.
You may change a video’s privacy settings at any time (changes will be applied going forward).
โ ๏ธ Be cautious in granting access (via link sharing or passwords). Once granted, you lose a degree of control since recipients may share further.
๐ Inspection Rights
Regardless of your profile or video privacy settings, MFM reserves the right to inspect them for:
โ Compliance with its Terms of Service
๐ Providing customer support
โก Addressing technical issues
โ๏ธ 10. Communications from Us
๐ง Emails
If you create an account or request information about MFMโs services, you may receive commercial emails from us.
You may always opt out from receiving commercial messages in your account settings or through the unsubscribe link included at the bottom of each email.
Please note: opt-out requests may take several days to process.
You will continue to receive transactional emails (e.g., emails confirming transactions and/or providing account information).
๐ฑ Mobile Device Communications
With your consent, we may send push notifications in our apps. You may disable these in app settings.
With your consent, we may send SMS messages to your mobile number for authentication and security purposes. You may opt out of receiving such messages at any time.
๐ก 11. Protecting Your Information
We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure.
โ ๏ธ Despite these efforts, no system can be 100% secure. We cannot guarantee absolute security of your information.
๐ Your role in keeping data safe:
Use a unique, strong password for your account.
Do not share your password with others.
Only grant access rights to people you know and trust.
Be cautious when granting full access rights.
Monitor your account regularly.
If you believe someone has accessed your account without permission, contact us immediately so we can investigate.
๐ 12. Your Responsibilities
You may receive other people’s data while using our service.
If you receive such information, you must process it in compliance with:
Your published privacy policy
All applicable laws, including those concerning privacy, data security, and online marketing.
๐ 13. Third-Party Services
We may provide access to online services we do not own or operate via hyperlinks or integrations.
These services are outside this Privacy Policy, and we have no control over the data they collect.
Once on a third-party site, your data may be collected by others.
We encourage you to read Terms & Privacy Policies of such services before using them.
๐ Example:
You may watch a video embedded on a third-party site.
You may use one of our apps on a third-party platform.
โ ๏ธ This Privacy Policy covers our apps and video players only, not any third-party sites or video players.
๐ 14. International Data Transfers and Certain User Rights
๐ 14.1 Location of Data
MFM is based in India. We provide services globally using computer systems, servers, and databases located in India, U.S., and other countries.
When you use our services from outside of India, your information may be transferred to and processed in India.
Please note: Indian data and privacy laws may not be as comprehensive as those in your country.
Residents of certain countries may be subject to additional protections (see Sections 14.2 and 14.3).
๐ช๐บ 14.2 EEA, Swiss, and UK Users
This Section applies only to natural persons residing in the European Economic Area (EEA), Switzerland, and the United Kingdom.
MFM complies with:
The EUโs General Data Protection Regulation (GDPR)
The UK GDPR
Switzerlandโs Federal Act on Data Protection (FADP)
โ Legal bases for transferring your personal information to India/U.S.:
Legitimate business interests (services cannot be provided without it)
Use of Standard Contractual Clauses (Model Clauses)
The EU-U.S.-India Data Privacy Framework (DPF), the UK Extension to EU-U.S.-India DPF, and the Swiss-U.S.-India DPF
๐ MFM complies with International Data Protection Laws regarding the collection, use, and retention of personal information.
Remains responsible for any personal data shared under the Onward Transfer Principle with third parties.
Subject to investigatory and enforcement powers of authorised Indian government agencies.
You may also file complaints with your local data protection authority.
๐ Your rights include:
Opt out of non-essential cookies
Access, correct, delete, restrict, or object to use of your data
Right to be forgotten
Data portability
Withdraw consent
MFM enables exercise of these rights through services (subject to modification). Examples:
Users can change information
Download videos
Close accounts
Requests are typically processed within 1 month.
โ ๏ธ We may decline requests that violate law or infringe rights of others.
We may request proof of identity.
Processing is free of charge, unless requests impose unreasonable cost.
๐ฌ 15. How to Contact Us
For questions, inquiries, or complaints about your privacy:
My Farewell Message
๐ Attention: Data Protection Officer
๐ 501, East Point, 90ft road, Ghatkopar (E), Mumbai – 77, India
๐ง Email: info@myfarewellmessage.com
๐ช๐บ EU / EEA Users
Contact European Data Protection Office (EDPO) via:
Online request form: https://edpo.com/gdpr-data-request
Address: Avenue Huart Hamoir 71, 1030 Brussels, Belgium
๐จ๐ญ Switzerland Users
Contact EDPO Switzerland Sร rl via:
Online request form: https://edpo.com/swiss-data-request
Address: Rue de Lausanne 37, 1201 Geneva, Switzerland